Privacy for Cocoon Lab and Cocoon
Cocoon Lab operates this website and is the company behind Cocoon. This page describes what information we receive through the site and how we handle it when someone explores the product, requests a demo, or starts a conversation with the company.
What this covers
Information shared through email links, demo requests, and routine website operation on cocoonlab.ai.
Who to contact
Email rashid@cocoonlab.ai with any privacy or data-handling question.
Information we may receive
- Your name, email address, company, role, and project details when you email us or request a demo.
- Operational and security data that may be collected by our hosting and infrastructure providers, such as request logs and performance data.
- Any additional information you choose to include in correspondence with Cocoon Lab.
How we use that information
- To respond to your inquiry, schedule a conversation, or continue a demo request you initiated.
- To understand whether Cocoon is a fit for your team, project, or studio workflow.
- To maintain the security, integrity, and reliability of the site.
- To improve how the site explains the product and how we communicate with prospective teams.
How long we keep it
We keep business correspondence for as long as it is reasonably useful to manage the relationship, respond to follow-up questions, and maintain our records, unless a longer retention period is required by law or legitimate operational need.
How information may be shared
Cocoon Lab does not sell personal information. Information may be processed by service providers involved in hosting, email, infrastructure, analytics, or security, but only to the extent needed to operate the website and support legitimate business communication.
Security
We use reasonable technical and operational measures to protect information shared through this website. No internet-based system can promise absolute security, so if you need to share especially sensitive material, please contact us first and we can agree on the right channel.
Your choices
You can email rashid@cocoonlab.ai to ask what information you have shared with Cocoon Lab, request correction of inaccurate details, or request deletion where appropriate.